Overview

Position Title: Business Change Lead

Company:  ITV

Location:  Colchester, UK

Job Description

Our data team is responsible for helping us realise the value of data. That could mean anything from upskilling and training our people, to increasing our revenue through experimentation and personalisation. The list is truly endless.
The use of Data Analytics and Data Science to drive insight and decision making is key to ITV’s future. Our strategy is to continue to grow our successful Production and Broadcast businesses whilst building a world class portfolio of digital streaming products underpinned by industry leading monetisation capabilities including programmatic advertising and subscription management. All of this will be enabled by strong technology and data analytics capabilities.

 

Responsibilities:

  • Create an overall business change approach and plan for the programme
  • Lead the delivery of the business change plan for the programme to budget and time
  • Assume accountability for the deliverables required to deliver the business change approach and plan, including outlining the expected behavioural change required and how to measure the effectiveness of the strategy (change success)
  • Develop, and assume ownership for the delivery of the business engagement approach for the programme, so that the strategy, vision, planning and deployment of change considers all areas of ITV and reflects a “colleague centric” ethos
  • Develop and deliver key business change activities such as: impact assessment, stakeholder engagement, communications, training, implementation, end-user support, and transition
  • Understand and manage stakeholders’ requirements and expectations to ensure their understanding of the programme

 

Requirements:

  • Demonstrable experience of the delivery of business change with successful outcomes within a complex organisation
  • Experience of working closely and influencing senior stakeholders and programme sponsors (to board level)
  • Ability to operate independently, while collaborating with key stakeholders and proactively seeking feedback
  • Experience within a data & insight or technology team, ideally within broadcast and media
  • Maturity of skills and breadth of experience in change management principles, methodology and tools
  • Experienced in business change where the reliance has not been solely on top down mandate from the Leadership team

About ITV

It’s an exciting time to join ITV. With the largest commercial family of channels in the UK and with our global footprint growing, we’re about to take not only our business, but also broadcasting, as we know it, to a whole new level.

We have a rich history for making fantastic award winning programs and we’re proud of it. In addition to traditional broadcasting on our channels, we deliver our content on demand through numerous platforms, both directly and via the ITV Hub. Through ITV Studios, our international content business - the largest production company in the UK, we produce content for both our own channels and third parties in the UK and increasingly overseas.

Our leadership is stronger than ever, together, we all work hard to focus on our people, on new technologies and the creative impact that makes ITV such a powerhouse.

We love what we do for our audience; we’ve built a lasting, warm and reassuring relationship with our viewers. They trust, like and look to us every day. We make our audience think, we make them sigh, we make them smile. If the prospect makes you do the same, we’d love for you to explore our current opportunities.